Reduction of Burnout in Mental Health Care Providers Using the Provider Resilience Mobile Application

Community Ment Health J. 2017 May;53(4):452-459. doi: 10.1007/s10597-016-0076-5. Epub 2017 Jan 10.

Abstract

This pilot study examined the usability, acceptability, and effectiveness of a free Provider Resilience (PR) mobile application (app) designed by the National Center for Telehealth and Technology to reduce provider burnout. Outpatient mental health providers (N = 30) used the PR app for 1 month. Participants rated the PR app on the System Usability Scale with an overall score of 79.7, which is in the top quartile for usability. Results of paired sample t tests on the Professional Quality of Life Scale indicated significant decreases on the Burnout (t = 3.65, p < .001) and Compassion Fatigue (t = 4.54, p < .001) subscales. The Provider Resilience app shows promise in reducing burnout and compassion fatigue in mental health care providers.

Keywords: Burnout; Employee health; Mobile applications.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Burnout, Professional / prevention & control*
  • Burnout, Professional / psychology
  • Female
  • Health Personnel / psychology*
  • Humans
  • Male
  • Mobile Applications*
  • Resilience, Psychological*
  • Surveys and Questionnaires