Harnessing and supporting consumer involvement in the development and implementation of Models of Care for musculoskeletal health

Louisa Walsh; Sophie Hill; Anita E Wluka; Peter Brooks; Rachelle Buchbinder; Ainslie Cahill; Leonila F Dans; Dianne Lowe; Michael Taylor; Peter Tugwell

doi:10.1016/j.berh.2016.09.004

Harnessing and supporting consumer involvement in the development and implementation of Models of Care for musculoskeletal health

Best Pract Res Clin Rheumatol. 2016 Jun;30(3):420-444. doi: 10.1016/j.berh.2016.09.004.

Authors

Affiliations

¹ Centre for Health Communication and Participation, School of Psychology and Public Health, College of Science, Health and Engineering, La Trobe University, Victoria 3086, Australia.
² Centre for Health Communication and Participation, School of Psychology and Public Health, College of Science, Health and Engineering, La Trobe University, Victoria 3086, Australia. Electronic address: sophie.hill@latrobe.edu.au.
³ Department of Epidemiology and Preventative Medicine, Monash University, The Alfred Centre, 99 Commercial Road, Melbourne, Victoria 3004, Australia.
⁴ Melbourne School of Population and Global Health, Melbourne University, 766 Elizabeth St., Parkville, Victoria 3052, Australia.
⁵ Monash Department of Clinical Epidemiology, Cabrini Hospital, Australia; Department of Epidemiology and Preventative Medicine, Monash University, Suite 41, Cabrini Medical Centre, 183 Wattletree Rd, Malvern, Victoria 3144, Australia.
⁶ Arthritis Australia, PO Box 550, Broadway, New South Wales 2007, Australia.
⁷ Section of Paediatric Rheumatology, Department of Paediatrics, Philippine General Hospital, Department of Clinical Epidemiology, College of Medicine, University of the Philippines Manila, Taft Ave, Manila 1000, Philippines.
⁸ School of Allied Health, Australian Catholic University, Locked Bag 4115, Fitzroy, Victoria 3065, Australia.
⁹ Department of Medicine, Centre for Global Health, University of Ottawa, Bruyère Research Institute, 43 Bruyère St, Ottawa, Ontario K1N 5C8, Canada.

PMID: 27886940
DOI: 10.1016/j.berh.2016.09.004

Abstract

Consumer involvement in the design and delivery of their healthcare is an integral strategy to ensure that health services and systems meet consumers' needs. This is also true for the design and delivery of Models of Care. This chapter presents the identified healthcare needs of people with musculoskeletal conditions and focuses on the current systematic review evidence for consumer involvement interventions in musculoskeletal Models of Care across the micro, meso and macro levels of healthcare. This chapter also presents three case studies of consumer involvement in different aspects of healthcare, offers a series of practice points to help translate the systematic review evidence into practice, and also provides direction to available resources, which support the implementation of consumer involvement within Models of Care.

Keywords: Consumer involvement; Education; Evidence; Health system design; Model of care; Musculoskeletal; Self-management.

Publication types

Review
Systematic Review

MeSH terms

Community Participation / methods*
Delivery of Health Care / methods*
Humans
Musculoskeletal Diseases*