Workplace ostracism and employee silence in nursing: the mediating role of organizational identification

J Adv Nurs. 2016 Oct;72(10):2381-8. doi: 10.1111/jan.12992. Epub 2016 Apr 26.

Abstract

Aims: The aim of this study was to examine the direct and indirect effect, through organizational identification, of workplace ostracism on nurses' silence towards patient safety.

Background: Employee silence in nursing has recently received attention in relation to its antecedents. Yet, very little is known about the role of workplace ostracism in generating nurses' silence.

Design: A cross-sectional survey was conducted in a public hospital in Cyprus.

Method: Data were collected from 157 nurses employed in a public hospital of Cyprus between November 2014-January 2015. To examine the present hypotheses bootstrapping analysis and Sobel test were conducted.

Results: Results demonstrated that workplace ostracism has an effect on nurses' silence towards patient safety. Moreover, this effect was partially mediated through organizational identification.

Conclusions: Workplace ostracism among nurses significantly affects both nurses' attitude and behaviour namely organizational identification and employee silence.

Keywords: mediation; nurses; nurses' silence towards patient safety; nursing; organizational identification; workplace ostracism.

MeSH terms

  • Attitude of Health Personnel
  • Cross-Sectional Studies
  • Cyprus
  • Employment
  • Hospitals, Public*
  • Humans
  • Nursing Staff, Hospital*
  • Organizational Culture*
  • Patient Safety*
  • Surveys and Questionnaires
  • Workplace*