Measurement, Standards, and Peer Benchmarking: One Hospital's Journey

Pediatr Clin North Am. 2016 Apr;63(2):239-49. doi: 10.1016/j.pcl.2015.11.004.

Abstract

Peer-to-peer benchmarking is an important component of rapid-cycle performance improvement in patient safety and quality-improvement efforts. Institutions should carefully examine critical success factors before engagement in peer-to-peer benchmarking in order to maximize growth and change opportunities. Solutions for Patient Safety has proven to be a high-yield engagement for Children's Hospital of Pittsburgh of University of Pittsburgh Medical Center, with measureable improvement in both organizational process and culture.

Keywords: Benchmarking; Children’s Hospital of Pittsburgh of UPMC; Pediatric; Solutions for Patient Safety.

Publication types

  • Review

MeSH terms

  • Benchmarking*
  • Child
  • Child, Preschool
  • Female
  • Hospitals, Pediatric / standards*
  • Humans
  • Infant
  • Infant, Newborn
  • Male
  • Patient Safety*
  • Quality Indicators, Health Care
  • Quality of Health Care*