Improve employee engagement to retain your workforce

Health Care Manage Rev. 2016 Oct-Dec;41(4):316-24. doi: 10.1097/HMR.0000000000000079.

Abstract

Background: Turnover hurts patient care quality and is expensive to hospitals. Improved employee engagement could encourage employees to stay at their organization.

Purpose: The aim of the study was to test whether participants in an employee engagement program were less likely than nonparticipants to leave their job.

Methods: Health care workers (primarily patient care technicians and assistants, n = 216) were recruited to participate in an engagement program that helps employees find meaning and connection in their work. Using human resources data, we created a longitudinal study to compare participating versus nonparticipating employees in the same job titles on retention time (i.e., termination risk).

Findings: Participants were less likely to leave the hospital compared to nonparticipating employees (hazard ratio = 0.22, 95% CI [0.11, 0.84]). This finding remained significant after adjusting for covariates (hazard ratio = 0.37, 95% CI [0.17, 0.57]).

Practice implications: Improving employee engagement resulted in employees staying longer at the hospital.

Publication types

  • Research Support, Non-U.S. Gov't
  • Research Support, U.S. Gov't, P.H.S.

MeSH terms

  • Adult
  • Female
  • Hospitals
  • Humans
  • Job Satisfaction*
  • Longitudinal Studies
  • Male
  • Organizational Culture
  • Personnel Turnover / statistics & numerical data*
  • Work Engagement*
  • Workplace / psychology