Relationship of workplace incivility, stress, and burnout on nurses' turnover intentions and psychological empowerment

J Nurs Adm. 2013 Oct;43(10):536-42. doi: 10.1097/NNA.0b013e3182a3e8c9.

Abstract

This study explored the relationships among perceived workplace incivility, stress, burnout, perceived turnover intentions, and perceived level of psychological empowerment among acute care nurses (medical-surgical and critical care) in community and tertiary hospitals through the lens of complexity science. An exploratory study was conducted, and findings demonstrate significant relationships among workplace incivility, stress, burnout, turnover intentions, total years of nursing experience, and RN education levels. Creating targeted retention strategies and policies that will be sensitive to the needs and interests of nurses at high risk for leaving their organizations is imperative for nurse executives.

MeSH terms

  • Adult
  • Attitude of Health Personnel
  • Burnout, Professional / psychology*
  • Female
  • Hospitals, Community
  • Humans
  • Interprofessional Relations
  • Job Satisfaction
  • Male
  • Middle Aged
  • Midwestern United States
  • Nurse Administrators / psychology*
  • Nursing Staff, Hospital / psychology*
  • Personnel Turnover / statistics & numerical data*
  • Surveys and Questionnaires
  • Tertiary Care Centers
  • Workplace / psychology*
  • Young Adult