Parents' preferences for enhanced access to the pediatric medical home: a qualitative study

J Ambul Care Manage. 2013 Jan-Mar;36(1):2-12. doi: 10.1097/JAC.0b013e318276dc2f.

Abstract

Enhanced access services are key components of the patient-centered medical home, but they are resource-intensive and may require significant trade-offs by practices and patients. Using qualitative research methods, we interviewed 20 parents about experiences accessing primary care for their children, priorities for enhanced access, and willingness to make trade-offs. Parents had strong preferences for certain services, such as same-day sick care appointments, and were willing to make trade-offs for high-priority services. Primary care practices and medical home programs should educate families about trade-offs needed to implement new services and engage families in setting priorities for medical home implementation.

Publication types

  • Research Support, N.I.H., Extramural

MeSH terms

  • Child, Preschool
  • Female
  • Health Knowledge, Attitudes, Practice*
  • Health Services Accessibility*
  • Humans
  • Infant
  • Male
  • Michigan
  • Parents / psychology*
  • Patient-Centered Care*
  • Qualitative Research