We discuss investigations of 22 buildings where users had complained about indoor air and climate. Complaints about "dry air" were the most frequent. Insufficient care and cleaning of the furnishings and technical installations were demonstrated in 17 buildings. Proper documentation and instruction manuals for the maintenance of the installations were not found in any of the buildings. The personnel responsible for the installations had not received adequate instructions. Free man - made mineral fibres (MMMF) were found in the indoor environments in 12-15 of the buildings, originating from the furnishings or the technical climate-installations. Ten of the premises had filted carpets. In at least 13 of the buildings the indoor air temperature was too high, which exacerbated the problems. Better information and a higher level of understanding of problems relating to the indoor climate seems to be needed for all persons involved with these problems.