Who benefits from chatting, and why? The roles of extraversion and supportiveness in online chatting and emotional adjustment

Pers Soc Psychol Bull. 2011 Sep;37(9):1202-15. doi: 10.1177/0146167211409053. Epub 2011 Jun 14.

Abstract

The current study aimed to provide more insight into the role of online chatting in young adults' emotional adjustment. A model was tested that takes into account (a) extraversion of individuals who communicate online, (b) the kind of peers these individuals communicate with online (i.e., online-exclusive peers vs. friends), and (c) the extent to which effects of online chatting on emotional adjustment are mediated by individuals' ability to provide support to others. Young adults (age M = 18.9) filled out questionnaires about themselves and their fellow students at three measurements with a 4-month interval. Results showed that only for less extraverted individuals, chatting with peers found exclusively online directly predicted higher self-esteem and indirectly predicted less depressive symptoms through increases in supportiveness. Thus, results supported a model of social compensation where effects of online chatting with online-exclusive peers improved young adults' emotional adjustment.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adaptation, Psychological
  • Adolescent
  • Depression / psychology
  • Emotional Intelligence*
  • Extraversion, Psychological*
  • Female
  • Humans
  • Male
  • Models, Psychological
  • Peer Group
  • Personality Inventory
  • Psychological Tests
  • Self Concept
  • Social Media*
  • Social Networking*
  • Social Support*