Influence of information about specific absorption rate (SAR) upon customers' purchase decisions and safety evaluation of mobile phones

Bioelectromagnetics. 2008 Feb;29(2):133-44. doi: 10.1002/bem.20371.

Abstract

This study investigated whether the SAR value is a purchase-relevant characteristic of mobile phones for laypersons and what effect the disclosure of a precautionary SAR value has on laypersons' risk perception. The study consisted of two parts: Study part 1 used a conjoint analysis design to explore the relevance of the SAR value and other features of mobile phones for an intended buying decision. Study part 2 used an experimental, repeated measures design to examine the effect of the magnitude of SAR values and the disclosure of a precautionary SAR value on risk perception. In addition, the study included an analysis of prior concerns of the study participants with regard to mobile phone risks. Part 1 indicates that the SAR value has a high relevance for laypersons' purchase intentions. In the experimental purchase setting it ranks even before price and equipment features. The results of study part 2 show that providing information of a precautionary limit value does not influence risk perception. This result suggests that laypersons' underlying subjective "safety model" for mobile phones resembles more a "margin of safety" concept than a threshold concept. The latter observation holds true no matter how concerned the participants are.

Publication types

  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adult
  • Attitude to Health*
  • Cell Phone / statistics & numerical data*
  • Consumer Behavior / statistics & numerical data*
  • Consumer Health Information / statistics & numerical data*
  • Consumer Product Safety*
  • Data Collection
  • Decision Making
  • Female
  • Germany
  • Health Knowledge, Attitudes, Practice*
  • Humans
  • Male
  • Relative Biological Effectiveness*
  • Risk Assessment / statistics & numerical data
  • Risk-Taking