A risk analysis was undertaken in an attempt to improve improvised rump straps on donkeys carrying tourists at the World Heritage Site at Petra, Jordan. Tail-base lesions were identified in 63 of the 86 donkeys. Observations and questionnaires were used to collect data relating to the straps, donkey health and human attitudes. The worse lesions were associated with padded rather than unpadded straps, if tightly fitted. Padding could be a cause of, or a response to lesions, but results suggest that it did not effectively aid healing. Significantly worse lesions occurred with unclean than with clean straps and, contrary to many recommendations, cotton straps were associated with worse lesions than were synthetic straps. Since this was an exploratory study, findings should be considered to generate (not to test) hypotheses and any resulting interventions will require monitoring. Further possible risks are discussed, referring to medical and veterinary literature and applied expertise in working equines.