Group-directed criticisms and recommendations for change: why newcomers arouse more resistance than old-timers

Pers Soc Psychol Bull. 2007 Jul;33(7):1036-48. doi: 10.1177/0146167207301029. Epub 2007 Jun 8.

Abstract

Three experiments examine the extent to which newcomers are able to influence their groups relative to old-timers. Specifically, how group members respond to criticisms of their group was assessed as a function of the intragroup position of the speaker. When criticizing their workplace (Experiment 1; N = 116), their profession (Experiment 2; N = 106), or an Internet community (Experiment 3; N = 189), newcomers aroused more resistance than old-timers, an effect that was mediated by perceptions of how attached critics were to their group identity. Experiment 3 also showed that newcomers could reduce resistance to their criticisms by distancing themselves from a group of which they were previously members. Theoretical and practical implications of these findings are discussed.

Publication types

  • Randomized Controlled Trial
  • Research Support, Non-U.S. Gov't

MeSH terms

  • Adolescent
  • Adult
  • Attitude*
  • Employee Performance Appraisal*
  • Female
  • Humans
  • Internet
  • Male
  • Middle Aged
  • Queensland
  • Social Identification*
  • Surveys and Questionnaires