[Patient satisfaction as the main indicator of primary care quality]

Przegl Lek. 2005;62(12):1546-51.
[Article in Polish]

Abstract

Patient satisfaction is increasingly considered to be one of the most important factors in the measurement of quality of medical care. In the paper we show the most important aspects of patient satisfaction and the main reasons for its lack. We also suggest the possibilities of measurement and improvement of patient satisfaction as the main factor of better clinical care and a properly functioning family doctor.

Publication types

  • English Abstract
  • Review

MeSH terms

  • Environment Design*
  • Global Health
  • Humans
  • Office Visits
  • Patient Satisfaction*
  • Physician-Patient Relations
  • Primary Health Care / organization & administration*
  • Quality Assurance, Health Care / organization & administration*
  • Quality Indicators, Health Care / organization & administration*
  • Socioeconomic Factors