The delineation of well capture zones is a basic component of ground water protection. The conventional methodology for capture zone delineation is backward advective particle tracking, often applied under the assumption of a two-dimensional aquifer. The suitability of the conventional approach for complex heterogeneous multi-aquifer systems was investigated, using the Waterloo Moraine aquifer system as an example. It was found that the conventional approach produces irregular particle tracks that require judgment to interpret in a meaningful way, and it can raise questions that may affect the credibility of the capture zone delineation. As an alternative, the potentially powerful but little-used backward-in-time advective-dispersive transport approach was investigated. A key advantage of this approach is its capability to represent local heterogeneities through the dispersion term. The dispersion process has a natural smoothing effect that results in unambiguous capture zones without the need for interpretation, thus enhancing credibility. The question of capture zone validation is also addressed. The meaning of a three-dimensional capture zone is considered, and it is shown that a fully three-dimensional representation of the system is crucial for valid results. The distinction between the maximum extent capture zone and the surface capture zone is also explained. In the case of complex heterogeneous systems, advective particle tracking can be used as an initial screening tool, whereas the more realistic backward-transport modeling approach can be used for final capture-zone delineation.