Creating win-win customer-supplier partnerships

Hosp Mater Manage Q. 1998 Feb;19(3):15-22.

Abstract

Today's global competition mandates that each customer-supplier combination achieve a balance between the supplier's manufacturing flexibility and the customer's schedule stability. Sharing valid schedules, working on quality together, reducing each other's costs, and streamlining communications allows a customer and supplier to become true enterprise partners.

MeSH terms

  • Consumer Behavior*
  • Contract Services / organization & administration*
  • Contract Services / standards
  • Decision Making, Organizational
  • Equipment and Supplies / economics
  • Equipment and Supplies / supply & distribution*
  • Industry / organization & administration*
  • Industry / standards
  • Materials Management, Hospital
  • Organizational Culture
  • Organizational Objectives
  • Planning Techniques
  • Quality Control*
  • Total Quality Management
  • United States